Customer service
Top safety standards, supported by our expert service technicians
We provide efficient, reliable technical service that always meets the highest safety standards. After installation, our experienced technicians will clearly explain everything you need to know about operating and caring for your lift. Our customer service team will also follow up by phone to make sure you’re completely satisfied with both your lift and our service.
Your personal contacts are here for you 365 days a year
Garaventa Lift runs its own service network so we can be on site quickly and on time when you need us. Your safety and mobility come first, and our customer service team is available to answer any questions about your lift.
With a Garaventa lift, you don’t have to worry about maintenance or repair costs. Thanks to our wide service network and multiple service locations, we can support you quickly and reliably wherever you live. Our service hotline is available 365 days a year, and our weekend and holiday emergency service provides extra peace of mind.
Is your system out of service or damaged?
Service hotline 0221 677 80 683 / service@garaventalift.de
Our service offerings at a glance
• Maintenance: To preserve the value of your lift and ensure reliable operation
• Fault resolution: Our extensive service network is available whenever you need support
• Spare parts service: A large spare parts stock enables fast delivery
• Garaventa Lift: Reliable, knowledgeable customer service you can depend on
Already a customer?
If you’re already one of our customers and have questions about service, maintenance, or a fault with your stairlift, please click the “Already a customer” section below. You’ll be taken to our dedicated service area for existing customers.